Guarantee Policy

Guarantee Policy

Our products are made and packaged with great care. If you receive any shipment in damaged condition please contact us immediately to ensure credit for the damage from UPS. Our products are guaranteed for three (3) years to be free of manufacturing defects. We accept no responsibility for damage resulting from use of any kind.

If you are not completely satisfied with any of our products, you may return them within 7 days of receipt for a full refund – less 10% re-stocking fee. Refund does not include shipping costs from Flourish Company to you, nor the cost of return shipping.

Returns must be in clean and unused condition. No returns will be accepted without “Return Merchandise Authorization” Please call for return approval. This guarantee does not apply to custom work of any kind nor to any orders for flame-resistant fabrics or fabric products.